Prepaid Offer Product Implementation

The client, an operator in Haiti, wanted to be the first to offer an unlimited prepaid offer to its mobile subscribers. This offer is based on an automatic monthly renewal subscription process was implemented within a Ericsson CS3 prepaid platform. In addition it includes marketing, commercial understanding of the customer benefits to subscribe to this unlimited offer. Coordination was established between suppliers, internal development team, sales, customer service and communication department to implement this offer. Coleago has provided the methodology, project management, services description, communication strategy guidelines, and training to internal staff and managed the launch of this offer within less than 2 months. The new offers cover low and high end customers and are a key differentiator from the competition and guarantee a higher ARPU per subscriber that regular prepaid offers.

Main contacts:

Stefan Zehle
CEO
UK +44 7974 356 258
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Graham Friend
Managing Director
UK +44 7973 315 434
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